A few months ago a water pipe burst in my home. My downstairs flooring was just 3 years old and had lifted and buckled in several areas. The thought and...
While we were at dinner, we received a call that water was coming up from our bathtub through the master bathroom. We called our trusted plumber, Gary...
Kevin was an incredible partner in helping us though water damage to our house in early 2023. We were so frustrated with the back and forth from our...
A few months ago a water pipe burst in my home. My downstairs flooring, which was only 3 years old, lifted and buckled in several areas. The thought and stress of dealing with this was completely overwhelming. Work, kids, school & homework, plus sports... now this.
A friend recommend Golden Coast Insurance, so I gave them a call and forever grateful that I did. Patrick Robison and his team were 100% dedicated and committed to representing my best interest.
Additionally, my original floor color was no longer available, so it was important to ensure that my flooring would be fully replaced.
Patrick was 100% able to navigate the complexities of the insurance process with ease. Patrick and his team consistently followed through and kept me up to speed on the process.
Golden Coast claims were advocates on my behalf for fair compensation and the final outcome was beyond my expectations!!!.
Not to mention, I didn't have to worry about handling the day to day grind of dealing with insurance after making that first phone calk to initiate the claim. Golden Coast handled the rest! Completely stress free and took a huge weight off my shoulders.
Prior to making any homeowners claim, I highly recommend calling Patrick first. You won't regret it.
Patrick and his team at Golden Coast Claims are the absolute best at what they do! We hired them to help us work with our insurance company on a recent water leak that we had in our home.
Our mainline leaked into our kitchen while we were at work and luckily our front camera alerted us to movement at the house which was the water overflowing our patio area. Thankfully we got home in time to shut the water off before further damage was done to the home. Unfortunately, we ran into some issues with our insurance company and that's when my search for a PA started. I called and left messages with three different Public Adjuster companies but Patrick was the only one that called me back.
We met with Patrick at our home, and he made us feel seen and heard, never once made us feel like we were just another file on his desk. We appreciate the time he spent with us to reassure us that we would be okay, and our home would be taken care of. Going through an insurance claim is a very stressful process but having the Golden Coast Claims team behind us made a world of difference. They are all sincerely great people with years of experience and knowledge that have genuine love for what they do and the impact it has on families. We cannot thank them enough for the amount of time and effort that they put in for us to get our home fixed. If you are ever in the unfortunate situation of needing a public adjuster, look no further than Golden Coast Claims.
Thank you, Patrick, Kevin, and all at Golden Coast Claims!!
The Kirksey Family
A little late on this review but I wanted to share our wonderful experience this past summer with Patrick at Golden Coast Claims.
As first time homeowners, we were really nervous about coming across water damage in the kitchen and had no idea where to turn and how to file a claim with our insurance. Our contractor Jonathan from JW Home Care (also local and exceptional) referred us to Patrick to help us with the claim. I had never even heard of a public adjuster and had no idea just how beneficial it could be to have one on board.
Patrick came to our home the next day and gave us some information about how he could help. Not once did we feel like he was pushing his services, in fact he was genuinely friendly with his advice. We signed him on the next day and are so grateful we did. He took care of everything on the insurance side and guided us every step of the way, always available for questions. In the end we were left with a settlement much greater than we would have ever been able to get on our own and were able to restore our kitchen exactly how we wanted.
If you're in a similar situation and nervous about the lengthy insurance claims process, I highly recommend reaching out to Patrick and his team for guidance. He's genuinely kind, professional and local which is a plus.
Thank you Patrick!
While we were at dinner, we received a call that water was coming up from our bathtub through the master bathroom. We called our trusted plumber, Gary from Westco Rooter. Gary informed us that there was a broken pipe under the slab. It will be an expensive fix and it would be better to call insurance company. Because of the nature of the pipe break, it will not be covered by the insurance. Also, dealing with water damage in your home is quite a process. So we were advised to contact Public Adjusters. We spoke to a couple of them but Kevin O from Golden Coast seemed to fit our personality . He explained the process which is quite lengthy and this was the first type of claim we had ever made. We so appreciate Kevin's help. Once you hired a PA, all communications to Insurance company will be done by Kevin. It takes the burden off of us. The process: Basically, the Restoration company will come to assess the floors and walls and the slab to check how much water has been absorbed in the walls. They will then place fans to dry out the area and the testing for toxic stuff. LA county residents need to register before testing for mold, lead, and Asbestos followed by Demolition. We are grateful that Kevin guided us through this complicated process. Our insurance company adjuster came to check out the damage and Kevin took charge and communicated what needs to be repaired and for what we needed to be compensated. He came to look at our damage, did some measurements, and explained to us what to expect in the coming weeks. Again, this is the first time that we have had such a significant water flooding and Kevin helped us through it. Kevin followed through on compensating us, highlighting items and expenses that we would never thought of claiming. As you can see in the pictures, it was quite an extensive water damage and Kevin helped us to so that we can pay for the repairs all and bring the bathroom back to its original condition. At the moment we are living in containers and our house looking like a storage unit, we are glad that it is about to be over and we get to have our life back to how it was before this all came up.Btw if you get a chance to meet the owner (Patrick's) father Lynn, you are in for a treat...he is a great conversationalist and full of knowledge . A great family owned company!
Call Kevin and the team at Golden Coast First!!!
As soon as you discover water - call Kevin first! I can't say enough good things about Kevin and Golden Coast claims. We made the mistake of calling a mold remittance company and trying to deal with our insurance company directly and what a mistake. We didn't understanding the processes of dealing with a water leak and insurance companies desire to deny your claim. We didn't realize that this was going to be an adversarial relationship with insurance out the door. The remittance companies are there to get their hand into your claim before you realize what's even going on. Stay away from mold remittance companies or anyone who wants to pack out your house.
I reached out to Kevin after we were already knee-deep in our claim, and he's given us the best advice and has helped guide us through this horrible process. If I could go back in time, the first call I would have made when we discovered our slab leak, would have been to Kevin. He's worth every penny and is the only person in this entire process who's actually advocating for you and your family.