Privacy Policy

This notice explains what information the Golden Coast Claims website collects, why, and which service providers help us run the site. It covers this website only, not the separate handling of a claim once you choose to work with us.

Information you send us

When the online claim-review form is available, it asks for your name, email address, phone number, city, claim type, and an optional message. We use this to reply to you and to understand whether we may be able to help. Please do not send policy numbers, payment details, medical information, or documents through the form; we can arrange a better way to share those after we speak.

Form submissions are delivered by email to our team. The website itself does not keep a copy of your message in a database.

Spam and abuse protection

The form uses Cloudflare Turnstile to check that a request comes from a person rather than an automated tool. To limit repeated or abusive submissions, the website temporarily stores one-way scrambled codes (hashes) derived from a submission and its email address. These codes cannot be read back as your email or message, and they expire after about 24 hours and are removed during routine cleanup.

Service providers

• Resend delivers form submissions to our inbox by email.
• Cloudflare Turnstile provides the form's security check.
• Trustindex displays our Google reviews on the site and may load content from its own servers.
• CallRail may show a tracking phone number on this website so we can tell which pages and sources lead to calls. When you call a tracking number, CallRail may record call details such as the calling number, time, and duration.

These providers process information under their own privacy terms when their features load or when you use them.

Questions

If you have a question about this notice or information you have sent us, call 805-405-1168 or write to Golden Coast Claims, 453 Canyon Crest Dr, Simi Valley, CA 93065.